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Tradin®

Withdraw money

In short

Move the money from your trading account to My Wallet, then request the withdrawal to a payment account in your own full legal name.

  1. Sign in to your Personal Area and open My Wallet.
  2. Select Internal Transfer and move the amount you want out of your trading account into My Wallet.
  3. Select Withdrawals.
  4. Choose a method from the list available to you.
  5. Fill in the details for that method, for example card or crypto wallet information.
  6. Check the summary carefully, then submit. Some providers ask for extra steps on screen; complete those to finish.

Limits and timing

 Detail
Processing timeDifferent for each method, from a few minutes to several working days. The estimate is shown in your Personal Area
RequestsYou can submit at any hour. There is no daily limit on how many requests you make
AmountsMinimum and maximum per method are shown in your Personal Area
Maximum availableYour free margin, meaning the part of the account not committed to open trades

Cancelling

An unconfirmed or pending request can usually be cancelled in your Personal Area or by email. Once processing has begun and the money has gone to the provider, cancelling is generally not possible.

If the amount that arrives differs

Two things change it: a currency conversion, if you withdraw in a currency other than your account base currency, and fees deducted by intermediary banks on the way.

If a withdrawal fails

The usual causes are a transaction timeout, a card error such as an expired card, 3D Secure authentication not being completed properly, or an unverified account. Check your details and try again.

If it has not arrived

Delays are usually the processing time of the method you chose. If it takes longer than expected, contact your payment provider first. If they find no problem, contact Tradin support.

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